Sales & Marketing

The Sales & Marketing courses at IEA College of TAFE offer a diverse and comprehensive curriculum that caters to individuals aspiring to excel in various facets of the sales and marketing industry. Whether you're interested in the fast-paced world of retail, B2B sales, retail management, or retail leadership, these courses provide a solid foundation in the core principles of sales and marketing while allowing for specialization in your area of interest.

Whether you dream of leading a retail team, excelling in B2B sales, or shaping the future of retail services, our Sales & Marketing courses equip you with the knowledge and expertise to thrive in this dynamic and evolving industry. Join us at IEA College of TAFE and unlock your potential in the world of sales and marketing.

Diploma Graduates of IEA College of TAFE can be accepted into degree programs at the Brisbane Campus of James Cook University with optional Recognition of Prior Learning.

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COURSE ENROLMENT

Don't miss this opportunity to unlock your potential and pursue a successful career in Sales & Marketing.

Visit our Admission page today and take the first step towards a brighter future.

NEED FINANCIAL ASSISTANCE?

The IEA College of TAFE also provides enrolling students the opportunity to obtain financial loan from the DHERST Higher Education Loan Program (HELP).

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ON-CAMPUS COURSES & ONLINE TRAINING

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COURSES CURRENTLY OFFERED

Certificate 2 in Retail Services (PGISIR20216)

Course Overview

The Certificate 2 in Retail Services (PGISIR20216) reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

COURSE IS ALSO OFFERED ONLINE

Entry Requirements

Entry requirement is a Grade 12 school leaver certificate, but the College will always take into consideration any work experience, so such a formal entry requirement may not always apply. Interested students are strongly advised to contact the College for further guidance.

Unit of Competencies

PGISIRXCEG001 Engage the customer
PGISIRXCOM001 Communicate in the workplace to support team and customer outcomes
PGISIRXIND001 Work effectively in a service environment
PGISIRXIND003 Organise personal work requirements
PGISIRXPDK001 Advise on products and services
PGISIRXRSK001 Identify and respond to security risks
PGISIRXWHS002 Contribute to workplace health and safety
PGISIRRINV001 Receive and handle retail stock
PGISIRRMER002 Merchandise food products
PGISIRXPDK002 Advise on food products and services
PGISIRXSLS002 Follow point-of-sale procedures
PGIBSBWOR204 Use business technology

Course Duration

20 weeks

Course Fee

Course Fee: K4,000
Online Course Fee (20% OFF)

Need More Information

For students seeking additional information about any of our courses, please speak our Administration team using the provided contact details;

Main Campus @Ela Beach: (675) 7092 2299 l 7192 0463

Main Lae Campus @Coronation College: (675) 472 1011

Email: enquiries@tafe.iea.ac.pg

Certificate 3 in Retail (PGISIR30216)

Course Overview

The Certificate 3 in Retail (PGISIR30216) reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organizational expectations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as front-line sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

COURSE IS ALSO OFFERED ONLINE

Entry Requirements

Entry requirement is a Certificate 2 in Retail Services (PGISIR20216), but the College will always take into consideration any work experience, so such a formal entry requirement may not always apply. Interested students are strongly advised to contact the College for further guidance.

Unit of Competencies

PGISIRXCEG001 Engage the customer
PGISIRXCEG002 Assist with customer difficulties
PGISIRXCEG003 Build customer relationships with loyalty.
PGISIRXCOM002 Work effectively in a team.
PGISIRXIND001 Work effectively in a service environment.
PGISIRXRSK001 Identify and respond to security risks
PGISIRXSL001 Sell to the retail customer
PGISIRWHS002 Contribute to workplace health and safety.
PGISIRRINV002 Control Stock
PGISIRRMER003 Coordinate visual merchandising activities
PGISIRRRTF001 Balance and secure point-of-sale terminal
PGISIRWSLS002 Analyze and achieve sales targets.
PGISIRXIND005 Develop personal productivity

Course Duration

20 weeks

Course Fee

Course Fee: K7,000
Online Course Fee (20% OFF)

Need More Information

For students seeking additional information about any of our courses, please speak our Administration team using the provided contact details;

Main Campus @Ela Beach: (675) 7092 2299 l 7192 0463

Main Lae Campus @Coronation College: (675) 472 1011

Email: enquiries@tafe.iea.ac.pg

Certificate 3 in Business to Business Sales (PGISIR30316)

Course Overview

The Certificate 3 in Business to Business Sales (PGISIR30316) reflects the role of individuals who sell products to other businesses and build strong business-to-business relationships. These individuals possess a range of well-developed skills where discretion and judgement is required. They may provide support within a team.

This qualification provides a pathway to work in businesses that supply products or services to other businesses such as wholesalers. Individuals with this qualification are able to perform roles such as business-to -business sales officer, sales representative and customer service officer.

COURSE IS ALSO OFFERED ONLINE

Entry Requirements

Unit of Competencies

PGISIRWSLS004 Optimise customer and territory coverage.
PGISIRXCEG003 Build customer relationships and loyalty.
PGISIRXCEG005 Maintain business-to-business relationships.
PGISIRXIND001 Work effectively in a service environment.
PGISIRXWHS002 Contribute to workplace health and safety.
PGIBSBCUE304 Provide sales solutions to customers.
PGISIRXRSK001 Identify and respond to security risks.
PGISIRWSLS002 Analyse and achieve sales target.
PGISIRWSLS003 Build sales and branded products.
PGISIRXSLS001 Sell to the retail customer.

Course Duration

20 weeks

Course Fee

Course Fee: K7,000
Online Course Fee (20% OFF)

Need More Information

For students seeking additional information about any of our courses, please speak our Administration team using the provided contact details;

Main Campus @Ela Beach: (675) 7092 2299 l 7192 0463

Main Lae Campus @Coronation College: (675) 472 1011

Email: enquiries@tafe.iea.ac.pg

Certificate 4 in Retail Management (PGISIR40316)

Course Overview

The Certificate 4 in Retail Management (PGISIR40316) reflects the role of individuals who lead a front-line team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.

COURSE IS ALSO OFFERED ONLINE

Entry Requirements

Entry requirement is a Certificate 3 in Business to Business Sales (PGISIR30316), but the College will always take into consideration any work experience, so such a formal entry requirement may not always apply. Interested students are strongly advised to contact the College for further guidance.

Unit of Competencies

PGISIRRRTF002 Monitor retail store financials
PGISIRXCEG004 Create a customer-centric culture
PGISIRXHRM002 Maintain employee relations
PGISIRXMGT002 Lead a front-line team
PGISIRXRSK002 Maintain store security
PGISIRXSLSOO2 Achieve sales results
PGISIRXWHS003 Maintain workplace safety
PGISIRXHRM001 Recruit, select and induct team members
PGIBSBMGT402 Implement operational plan
PGISIRRINV002 Control stock
PGIBSBMKG401 Profile the Market

Course Duration

20 weeks

Course Fee

Course Fee: K8,000
Online Course Fee (20% OFF)

Need More Information

For students seeking additional information about any of our courses, please speak our Administration team using the provided contact details;

Main Campus @Ela Beach: (675) 7092 2299 l 7192 0463

Main Lae Campus @Coronation College: (675) 472 1011

Email: enquiries@tafe.iea.ac.pg

Diploma in Retail & Retail Management (PGISIR50116)

Course Overview

The Diploma in Retail & Retail Management (PGISIR50116) reflects the role of individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation. These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs.

This qualification provides a pathway to work in a range of retail settings including specialty retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as area manager, state manager, senior store manager, cluster manager and small business owner

COURSE IS ALSO OFFERED ONLINE

Entry Requirements

Entry requirement is a Certificate 4 in Retail Management (PGISIR40316), but the College will always take into consideration any work experience, so such a formal entry requirement may not always apply. Interested students are strongly advised to contact the College for further guidance.

Unit of Competencies

PGISIRRSTR001 Undertake strategic planning in retail
PGISIRXCHA002 Lead the change process
PGISIRXMGT003 Provide Leadership to others
PGISIRRRTF003 Drive retail profitability
PGISIRXMGT005 Lead the development of business opportunities
PGISIRXMKT005 Develop a marketing strategy
PGISIRXRSK003 Manage risk in the retail environment
PGISIRXSLS004 Drive sales results
PGISIRXTAD003 Coach others for success
PGIBSBWOR501 Manage personal work priorities and professional development

Course Duration

Interested students are strongly advised to contact the College for further guidance.

Course Fee

Course Fee: K8,000
Online Course Fee (20% OFF)

Need More Information

For students seeking additional information about any of our courses, please speak our Administration team using the provided contact details;

Main Campus @Ela Beach: (675) 7092 2299 l 7192 0463

Main Lae Campus @Coronation College: (675) 472 1011

Email: enquiries@tafe.iea.ac.pg

Sales & Marketing

NEED FINANCIAL ASSISTANCE?

Downloadable Files

ON-CAMPUS COURSES & ONLINE TRAINING

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